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Account Self-Exclusion
We understand and support your decision to take a break from gambling.
If you would like to voluntarily self-exclude from all forms of gaming regulated by the Iowa Racing & Gaming Commission (IRGC) now and in the future, you can choose from a period of 5 years or Lifetime by using any of the following methods:
- Download and print the PDF Enrollment Form by clicking here.
- Schedule an appointment and enroll in person at the IRGC office.
- Find an Iowa Gambling Treatment Provider Agency (IGTP) to assist with enrollment.
- Go to a state-licensed casino or racetrack for assistance with enrollment.
Please visit https://irgc.iowa.gov/self-exclusion-program/frequently-asked-questions to learn more about the specified requirements for each enrollment method.
The Iowa Racing & Gaming Commission office is located at:
Iowa Racing & Gaming Commission
6200 Park Ave, Ste. 100
Des Moines, IA 50321
(515) 281-7532
Please bear in mind the following regarding Self-Exclusion:
• You will need to present a government-issued photo identification for the application process.
• Self-excluding from one brand on the Bally’s Network will automatically prevent you from registering a new account or continuing to operate an already existing account on any other website managed by Bally’s.
• Upon self-exclusions being applied, any remaining balances on your account will be sent to you via check.
Accounts closed for self-exclusion cannot be reopened for any reason until the self-exclusion period has expired. To learn about self-exclusion removal, please click here.